Skip to main content

Manage Recurring Online Giving & Refunds

This guide shows you how to maange online giving transactions, as follows: 

 

Edit or Cancel Recurring Giving

All one-time or recurring payments will be available for church admins to manage under Contributions > Online Giving, under the Payments or Recurring tab, respectively. Amounts are displayed as gross.

Members with access to ChMeetings who have chosen to donate online recurringly can edit or cancel their transactions from within My Giving > Recurring. 

To edit the amount to be charged next time or cancel the recurring transaction, members must  click the Options button on any transaction, then select one of the available options.

 

Refunds

If you use Stripe as a payment gateway, you can refund online giving transactions.

You can do so using the Refund option within the Options menu corresponding to the transaction.

 

Issuing a full online giving refund will retain the original contribution record and create a separate refund entry that will be a negative contribution and will be recorded on the current online open batch.

Note that ChMeetings lists contributions as gross amounts.