Contents

• Enable Group Signup
• How Do Join Requests Work?
  • Grant Permission to Manage Group Signup Requests
  • How Members Sign Up for a Group
  • Manage Join Requests
• Disable Group Signup

Group Signup is a feature that allows church members to join specific groups on their own, even without the intervention of an admin or leader.

Enable Group Signup

You can enable Group Signup while creating or editing a group. 

In the Add Group or Edit Group window, follow these steps to ensure that Group Signup is active for the group that you are adding or editing: 

1. Turn on Show this group to members. This means that the group will be displayed in the members’ main app menu.
2. Enable Show this group to non-group members. When this feature is inactive, the group is only displayed in the app’s main menu for people who are members of the group. When activating this feature, all church members will see the group, regardless of whether they are among its members or not.
3. When the group is visible to non-group members, then you can configure member signup for it. Here are the available options, which you can find under Joining the Group: 
   1. Closed: The group is visible to non-members, but signup is closed - so the group is not receiving any new members.
   2. Open: People can join the group at any time, without the intervention of an admin or leader. 
   3. Request to Join: This means that people can request to join the group and an admin or leader must approve or reject the request. 

How Do Join Requests Work?

When you choose to enable group signup upon request, then a church admin or leader must manage join requests. First, the person must have the appropriate permission enabled, then they will be able to see pending requests and approve or reject them.

Grant Permission to Manage Group Signup Requests

To enable this permission, go to Users & Roles > Roles & Permissions, and select the role for which you want to grant the permission. 

In the Permissions window, find the Groups section, and enable Manage Requests.

After November 20th, 2024, when this permission is released, it is checked by default for existing users who have permission to edit groups, add people, or update people at the time of release. For new roles, created after this date, you must check this permission manually. 

How Members Sign Up for a Group

Members can find all groups that are visible to them under the main menu, in the Groups section. Accessing a specific group lets them request to join it, from the dedicated button at the top right. They just type in a request message, and then click Join. Once submitted, the request will be visible to all Admins and Leaders who have access to join requests for that group. A mobile push notification is also sent to the same Admins and Leaders. 

Manage Join Requests

Once someone has permission to manage group join requests, they can do so from within the Groups section of the main menu.

1. Go to ChMeetings > Groups > Join Requests. Here, all join requests are listed, for all groups.  
2. Click Accept or Reject, as needed. The member who requested to join receives a mobile push notification with the status of their request. If accepted, the person requesting to join will become a member of the respective group. 

Once joined, members can freely leave the group, no matter whether signup requests are active or not.  

Disable Group Signup

If you want to disable group signup, you can do so by editing the group and either by setting Joining the Group to Closed, or by turning off the group’s visibility to non-members.