Contents

• What is the difference between deleting and disabling a form?
• What happens if I move a form to another ministry?
• What happens when I copy a form to a different ministry?
• Why do some submissions show “No Name / Mobile / Email fields found”?
• Why don’t people receive a confirmation email after submitting the form?

What is the difference between deleting and disabling a form?

• Deleting a form means that the entire form and all of its submissions are completely and permanently removed from ChMeetings.
• Disabling a form means that you make it inaccessible to others, so it can no longer be viewed and submitted. Disabled forms remain listed within ChMeetings.

How to speed up the creation of long dropdown lists within forms?

If you want to add a long dropdown list, you can do it faster by following these steps:

• Type your list into a spreadsheet, one item per cell. 
• Add the dropdown field to your form into ChMeetings.
• Enter the first list item.
• Copy your list from the spreadsheet, starting with the second item, and paste it in the first list item in ChMeetings. This will keep the first item you created in ChMeetings and automatically create the rest of the list items for you without needing to enter them manually. 

What happens if I move a form to another ministry?

Moving a form will change its URL and QR code, and you will lose access to its previous submissions. This can cause confusion if the old QR code or link was already shared or printed.

Important: If you have already shared the form link/QR code publicly, we recommend avoiding moving the form.

What happens when I copy a form to a different ministry?

Copying a form will not copy existing submissions, or the list of people to notify included in the form settings (if applicable). It only copies the form structure and fields.

Why do some submissions show “No Name / Mobile / Email fields found”?

This usually happens when the form uses general fields instead of Profile Fields for main identity information.

To ensure the system can properly identify and link submissions to people, please use Profile Fields for important information such as Name or Email / Mobile phone.

We also recommend making Name + Email or Phone mandatory.

Why don’t people receive a confirmation email after submitting the form?

A confirmation email is only sent if the form includes an Email field using the Profile Field (not a general/custom field), and the person enters a valid email address when submitting the form.

To ensure people receive the confirmation email, we recommend adding the Email (Profile Field) to the form and making it mandatory.