From the People page, you can use Advanced Search to find people who have been marked as “Do Not Email” or “Do Not Text” (People > Advanced Search > Email > Do Not Email > Apply “Do Not Email” and/or “Do Not Text”Filter), and they will be displayed for you.
If you’d like to update someone’s profile to remove their opt-out status and include them in future communications, you can do so by editing their profile. You can also update people in bulk by selecting the displayed people, then:
- Click More Actions > Bulk Update,
- Choose the relevant field (either “Do Not Email” or “Do Not Text”), and uncheck the box.
- Click Update to apply the changes to all selected people.
This will allow those individuals to start receiving emails or texts again as part of your communications.