Contents:
- What are the giving transaction fees?
- Why can’t I see the transactions I need under All Contributions?
- Why are there contributions missing from statements?
- How can I shorten giving URLs?
What are the giving transaction fees?
ChMeetings charges no giving transaction fees whatsoever.
You pay no fees for in-person, check or cash giving that you record manually, under New Contribution.
If you set up online giving, you will not pay fees to ChMeetings, but you will need a payment processor to collect funds online. So, the payment processor you choose will charge the fees. We integrate with Stripe and PayPal. Their fees may change, so the best way to know them is to visit the pricing page of your chosen payment provider:
Why can’t I see the transactions I need under All Contributions?
This may be because your contributions list is filtered. Check the filters on the right side of the screen and make sure there’s none applied. Also, please keep in mind that this list is filtered by default to start from January 1st of the current year. So, for example, if a new year begins and you don’t have any contributions yet, the All Contributions screen won’t display any data. Alternatively, you’ll see the potentially few transactions that have occurred since the beginning of the year. You must filter the list to start from a date in the previous year to see past transactions.
Why are there contributions missing from statements?
If you expect to see specific contributions on a giver’s statement, and that contribution is not listed, it is because it is not linked to a fund that is marked as tax deductible.Statements are for tax purposes and can only include transactions that are tax deductible.
If you want a specific contribution to be listed on the giver’s statement, you must either edit the contribution and move it to a different fund that is tax deductible; or edit the linked fund and make it tax deductible.
Please keep in mind that the contributions actually need to be tax deductible according to your local legislation. So, it’s important that the funds that you mark as tax deductible only contain tax deductible contributions.
How can I shorten giving URLs?
There are two ways to shorten your giving URLs: