With ChMeetings’ Events module you can print nametags right during the check-in process, using your DYMO printer. Follow these steps to ensure your DYMO printer is correctly configured and recognized within the ChMeetings application.

Supported DYMO Printers

ChMeetings supports the following DYMO printers:

DYMO Label 450 (Wired)
DYMO Label 450 Turbo (Wired)
DYMO Label 550 (Wired)
DYMO Label Writer (Wireless)

System Setup

Step 1: Install the Latest DYMO Software

To function correctly, your printer requires the most recent drivers and official software.

Download: Visit the DYMO Software Download Center to find the correct version for your operating system.
System Requirement: Some newer versions of the DYMO software require .NET 8. If the installer prompts you, stop the setup, install the appropriate version below, and then restart the DYMO installation:
- .NET 8 (Windows x64)
- .NET 8 (Windows x86)

Step 2: Connect the Hardware

Ensure your DYMO printer is plugged into a power source and connected via USB directly to the computer you are using for ChMeetings check-ins.

Step 3: Grant Permissions in ChMeetings

Once you enter the Check-in page, you must link the software to your hardware:

Click on Printer Setup.
Important: A browser pop-up will appear asking to "Access other apps and services." You must click Allow for ChMeetings to communicate with the DYMO drivers.

Step 4: Detect the Printer

If the Printer Setup displays "No Printers Found":

Refresh/Reload the browser page.
Click Printer Setup again.

The DYMO printer should now appear in the dropdown list. Select it and click Save.

Step 5: Configure Label Size & Printing

ChMeetings currently has optimized support for the Large Shipping Label (S0719190).

If you are using a different label size:

In the Printer Setup window, check the box for "Show Print Preview Before Printing."
When you initiate a print, a standard system print dialog will appear.
Click on More Settings and use the Paper size dropdown to select your specific label (e.g., 30365 Name Badge Card).

Note: Always ensure your DYMO software is running in the background to maintain a stable connection between the browser and the printer.

In-App Setup

Enable Name Tag Printing In ChMeetings

Before printing, ensure name tag printing is enabled:

Edit the Event for which you want to print nametags.
Locate the option: Enable Print Name Tags for Child and Parents.
Make sure the toggle is enabled.

In-App Printer Setup For First-Time Mobile Check-In

The setup process only appears during the first check-in. Printer settings are saved for future use. When you perform the first checkin: All DYMO wired printers will print directly, without generating a preview first; which speeds-up label printing.

A Printer Setup popup will appear during your first checkin process on an event with name tag printing enabled.
The app will request permission to find devices on the networ
It will begin searching for available printers.
Once a printer is detected, the Printer Settings screen will open

In-App Printer Setup For First-Time Web Check-In

During your first checkin process on an event with name tag printing enabled, the print feature will start automatically. Here is where you can configure any printer settings and begin printing.

Troubleshooting

DYMO LabelWriter 450 Not Found In Windows

Currently, CHMeetings supports label printing through the DYMO Web Service integration. Please make sure that:

The DYMO Connect software and DYMO Web Service are both installed and running.
You are using Google Chrome or Microsoft Edge (recommended).
The printer is properly selected in the Label Printer Setup within CHMeetings.
If the Web Service is not running, CHMeetings will not detect your printer. You may need to restart the DYMO Web Service (look for the DYMO icon in your system tray and restart it).

Here’s DYMO’s official guide for enabling the Web Service:.

Cannot Print with DYMO LabelWriter Wireless on iOS

If you are unable to print with a LabelWriter Wireless using an iOS device, please make sure that you connect both your iOS device and the printer to the same WiFi network. You will be unable to print by connecting the device directly to the printer, because ChMeetings requires internet access, which is why both must be connected to WiFi.

DYMO Connect Web Service Issue on Mac

Newer versions of the DYMO Connect software may have compatibility issues with Mac operating systems. This issue was acknowledged by DYMO and there is a troubleshooting guide available from DYMO, which we also recommend.